Reviews
Great pricing, super reasonable, and know what they’re doing.
“Great pricing super reasonable and know what they’re doing. I’ll use them again. My reefer trailer wasn’t getting cold then it completely shut off got me fixed in 2 hours and diagnosed the problem within 30 minutes. Saved me a lot of money, my trailer was already loaded so the temperature was critical. Nick was amazing! Great customer service.”
– Briauna A.
He took the time to explain the job to me & answered all of my questions!
“Outstanding job with the work performed and outstanding office personnel!! Brock is simply amazing!!! He took the time to explain the job to me (installing an APU) & he answered all of my questions I brought to him! I can stress enough how satisfied I am with Brock’s job, so very professional!!! Thank you Brock, Jody, & Chelsea!!!!!!”
– Justin D.
I have nothing but high praise for these guys.
“Ricky and Brock found our issue and fixed it. They didn’t fart around like 2 of the other carrier dealerships we went to. I have nothing but high praise for these guys.”
– Nathan C.
You can’t get better service than that!!!
“We are owner operators. Our Generator Capacitor went out on our truck’s APU unit. After checking and finding out it would be a few weeks before they could get a replacement, due to the part being out of stock, and on back order they took the part off their display floor model to fix our truck.You can’t get better service than that!!!”
– Tina V.
First time in a long time I have had a great, satisfactory service experience.
“Honestly for the first time in a long time I have had a great satisfactory service experience. Many thanks to Mr. James and Mr. Dave and team. They went out of their way to help me today with lot of things from getting my reefer registered with carrier and getting me warranties. Which should have been done by the dealer who sold me the unit. Thank you team crosspoint power. Definitely will recommend crosspoint to all people for their service needs. Kudos!”
– Monty S.
I will definitely go to them again for service.
“Very nice people! I had fuel leaking from my unit. I called the over night, and I got a call back about a hour later. After I got loaded, I went to their place to get it fixed. I was done in about a hour and the price of repair was not that bad as I thought it was going to be. I will definitely go to them again for service if I need work done on my unit.”
– Edward L.
Everyone there was professional, polite and courteous.
“I brought in my carrier 2500a unit for repairs. They found a refrigerant leak, a water pump that was going out, an exhaust leak and a few other things that other shops have overlooked. John was the main tech working on my trailer and he took the time to explain to me the repairs being made and showed me afterwards what he had done. Everyone there was professional, polite and courteous. I definitely recommend this shop to any owner operator who wants their reefer to be in top shape. “
– Zachary D.
My top 3 for professionalism, speed, honesty, and very accommodating!
“This location is in my top 3 for professionalism, speed, honesty, and very accommodating! Took my 7300 x4 to TA they did a bunch of tests took 4 hours to tell me they couldn’t fix the issue….. I was referred to crosspoint by utility trailers in Indianapolis at 745pm they got me in a bay about 800pm. They diagnosed the issue, swapped batteries, upgraded my software and had me back on the road in about 1.5 hours. Told me if I was out of hours I could stay in the lot as well, damn good company who appreciates drivers and has respect for the entire industry.”
– Joseph W.
This is the ONLY place I will have our APU or ESPAR worked on.
“This is the ONLY place I will have our APU or ESPAR worked on. Excellent service and excellent people with the correct fix the first time.If I am on the west coast or the east coast I will wait to get back to them. They are that good. Thumbs up to Jody…👍🏼”
– Dan V.
This is what I call service at above and beyond!
“This is what I call service at above and beyond! Ran a couple times in and out but man they are super cool, super awesome! Worked on my reefer right away and mam the price at an on all rate, can’t beat it. Thank you you guys!!! Wish you guys are in Ohio.. amazing job and at super speed!!”
– Calvin T.
I HIGHLY RECOMMEND this place.
“After being pushed back by Gateway Refrigeration in McLean Illinois. I had a liad that bought me to Lafayette Indiana. Before this I called Carrier in Detroit (they are awesome) told them how I was being treated by Gateway, they recommended these guys and I tell you they were AWESOME as well. They were able to get my truck in a day early and within a few hours they got my APU fixed. I HIGHLY RECOMMEND this place. I will be back even if I have to drive from Bloomington Illinois to Fort Wayne. I know it sounds crazy, I like knowing my APU is fixed right and quickly. Thank You Ricky for a great job.”
